Description

This text explains how to use an extension to send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order. SMS messages have a 95% open rate and are read within 5 seconds, making them three times better than email. The extension is designed to work with Twilio, a premier cloud communications service, and supports over 40 countries. Customers can opt-in to SMS updates by checking a box during checkout, and they will receive an SMS message when their order status changes. Customization options include changing which order status changes will send updates to customers and including store name, order ID, order amount, order status, and other order data. Customized SMS messages can also be shortened using Google’s URL shortener. Customers can test their SMS messages from their Twilio settings page and view the status of every SMS sent to them. The extension is available for purchase and installation into your WooCommerce store. The full documentation can be found on the Twilio SMS Pricing page.